Privacy Policy

Last Updated: 30 October 2024

At Reel Deal Seafood Market, we prioritize your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, share, and protect your information when you visit our website. By accessing our site, you agree to the terms outlined below.

1. Collection of Personal Information

When you visit our website or make a purchase, we may collect certain personal information to better serve you. This may include:

- Contact Information: Name, email address, phone number, and postal address.

- Payment Information: Credit card or debit card details (processed securely and not stored on our servers).

- Order Details: Information about items purchased, delivery address, and any specific requests related to your order.

- Website Usage Information: Information gathered through cookies and similar tracking technologies to improve user experience.

We collect this information in various ways, including when you place an order, sign up for our newsletter, or contact customer support.

2. Use of Personal Information

Reel Deal Seafood Market uses your personal information for the following purposes:

- Order Processing: To fulfill orders and deliver products to your specified address.

- Customer Support: To respond to your inquiries, resolve issues, and improve our services.

- Marketing Communication: If you opt-in, to send you information about new products, promotions, or upcoming events.

- Improving Website Experience: To analyze website usage and enhance your browsing experience.

We may use anonymized information for market research and trend analysis.

3. Sharing of Personal Information

We respect your privacy and do not sell, trade, or rent your personal information. We may share your information with trusted third parties only under the following conditions:

- Service Provider: With vendors and service providers who assist us in operating our website, processing payments, or delivering products.

- Legal Compliance: If required to comply with legal obligations, to respond to legal requests, or to protect the rights, property, or safety of our business, employees, customers, or others.

- Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business.

All third parties are required to respect the security and confidentiality of your personal information and to comply with relevant privacy laws.

You have the following rights concerning your personal information:

- Access: You may request access to the personal data we hold about you.

- Correction: You may request that we correct any inaccurate or incomplete information.

- Deletion: You may request that we delete your personal information, subject to legal or contractual obligations.

- Opt-Out: You may unsubscribe from our marketing communications at any time by following the unsubscribe link in our emails or contacting us directly.

For any of these requests, please contact us as outlined in the Contact Information section below.

5. Use of Cookies

Our website uses cookies and similar tracking technologies to enhance user experience. Cookies allow us to remember your preferences, analyze site traffic, and personalize content.

- Types of Cookies: We use essential, performance, and functionality cookies. Some cookies may be placed by third-party service providers.

- Managing Cookies: Most browsers allow you to manage your cookie preferences. You can choose to disable cookies, though this may affect website functionality.

For any questions, concerns, or requests related to this Privacy Policy or your personal information, please contact us:

Reel Deal Seafood Market

Email: orders@reeldealseafood.com

Phone: (649) 341-3484

Address: P.O. Box 3122 Providenciales

We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements. All updates will be posted on this page, with the date of the latest revision noted above.